Privacy Policy

We record the agreement version, acceptance time and document fingerprint when you create an account and when you accept terms at secure checkout. Stripe collects payment and billing-location information needed to process payments and calculate applicable taxes. Our order records retain the photo subtotal, tax amount, final total, payment/session references and tax verification status for accounting, refunds and legal recordkeeping. We do not store your full card number. Necessary transaction information may be shared with payment processors, tax filing providers and professional advisers to meet legal and accounting obligations.

Effective 2026-11-10

Sideline is operated by MAXXSOFTWARE INC. ("we", "us"). This policy explains what we collect when you use the Sideline app or website, why, who we share it with, how long we keep it, and how to get it deleted.

The short version

• Photographers upload photos of sporting events. Buyers browse them and pay for the ones they want.
• Photos are sorted automatically by the jersey number visible in them. We do not use facial recognition or collect face data.
• We never sell your personal information.
• You can delete your account from inside the app at any time.

What we collect

Account details. Your name, email address, a password (stored only as a one-way hash), and whether you signed up as a photographer. At sign-up you confirm you are 13 or older; we do not collect your date of birth.

Photos. Photographers upload event photos. Those photos can show people, including you. The original file is kept private and is only ever delivered to someone who has bought it.

Purchases. What you bought, when, and the amount. Card and wallet payments are handled by Stripe; we never see or store your full card number. If you pay by Zelle, Venmo or Cash App directly to a photographer, we record the reference you enter so they can match your payment.

Jersey numbers. Numbers visible on jerseys may be read automatically, on our own servers, so photos can be filtered by number. A jersey number is not biometric data, and we do not detect or recognize faces.

Device and usage information. If you turn on notifications, a push token for your device. The number of times a photo preview is opened (not who opened it) so photographers can see what interests people. If a screenshot or screen recording is taken of an unpurchased watermarked preview, we record that it happened, on which photo, and on whose account, and show the photographer your name. While you view unpurchased previews, your own email address is shown on your screen beside them, so any screenshot of a preview carries it.

How we use information

To run the service: show galleries, process purchases, deliver the photos you bought, sort photos, send the notifications you turned on, prevent misuse of unpurchased photos, handle reports, and keep required financial records. We do not use your information for advertising and we do not sell it.

Who we share it with

• Stripe processes card, Apple Pay, Google Pay and Cash App Pay payments, and pays photographers. Stripe's own privacy policy applies to what you enter on its checkout page.
• Apple's Push Notification service delivers push notifications, if you turn them on.
• Our hosting and storage providers, who store data on our behalf and may not use it for anything else.
• Photographers see the name on orders for their galleries, what was bought, and screenshot attempts on their unpurchased photos. They never see your email address or payment details.
• Authorities, where the law requires it.

How long we keep things

• Account details: until you delete your account.
• Order records: 7 years after purchase, because tax and payment law require it. When you delete your account these records are kept without your name or email.
• Photos you bought from a photographer who later deletes their account remain available to you.
• Unsold photos: deleted when the photographer deletes them or their account.

Your choices and rights

• Delete your account: Account → Delete my account. This removes your name, email and payment details immediately.
• Report a photo: hold a photo, or tap the flag on a gallery. A report that a photo was taken without consent hides it straight away while we review it.
• Access or correct your data, or ask any question: email support@maxxsoftware.com.

Depending on where you live (for example California, Colorado, Virginia or the EU), you may have further rights, including to know what we hold and to get a copy. Email us and we will respond within the time the law requires.

Children

You must be 13 or older to create an account. We do not knowingly collect personal information from children under 13; if we learn we have, we delete it. Sports photos often show children who do not have accounts. A parent can report any photo of their child, and it is hidden immediately while we review it; contact support@maxxsoftware.com for anything else.

Security

Passwords are hashed, original photos are stored privately and delivered only to buyers through expiring links, and connections are encrypted. No system is perfectly secure; if a breach affects you we will tell you as the law requires.

Changes

If we change this policy we will update the date above, and for anything significant we will tell you in the app.

Contact

MAXXSOFTWARE INC.
PO BOX 3936, Barrington, IL 60011-3936
support@maxxsoftware.com